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Features

Everything your business runs on. In one system.

90+ features across sales, billing, operations, people and marketing. Your proposal confirms which ones your package includes.

CoreAdd-on · priced separately

Sales & CRM15 features

Leads & pipeline

Core

Drag leads across a board; every enquiry gets an owner and a next step.

Lead capture & web forms

Core

Build forms for your website; new enquiries land straight in the CRM.

Customers & contacts

Core

Every customer, contact, note and file in one place.

Proposals

Core

Send branded proposals customers can view and accept online.

Estimates & quotes

Core

Send in minutes; accepted estimates turn into invoices.

Estimate requests

Core

Let customers request a quote through a form.

Contracts & e-signature

Core

Create contracts and collect signatures online.

Customer portal

Core

Customers view estimates, invoices, contracts and projects.

Lead assignment

Core

Route leads to the right person or location automatically.

Goals

Core

Set sales targets and track progress.

Social media leads

Core

Leads from your social media ads land straight in the CRM.

Client intake forms

Core

Collect project details and documents before the first visit.

Online appointment booking

Core

Customers book visits and estimates online.

Communications inbox

Core

Calls, SMS and email for every customer in one place.

Industry calculators

Core

Quote calculators built for your trade, such as flooring.

Billing & payments13 features

Invoices

Core

Branded invoices with taxes, discounts and PDF downloads.

Recurring invoices & subscriptions

Core

Bill customers automatically on a schedule.

Online payments

Core

Customers pay invoices online by card or bank.

Saved cards & auto-charge

Core

Charge saved cards automatically when invoices are due.

Payment records

Core

Every payment matched to its invoice.

Credit notes

Core

Issue credits and apply them to invoices.

Expenses

Core

Track one-off and recurring expenses, and bill them to customers.

Taxes & multi-currency

Core

Multiple tax rates and currencies.

Scheduled emails

Core

Send invoices and estimates at the right time, automatically.

Refunds

Core

Refund payments in full or in part, with a record kept.

Cash on delivery

Core

Track cash collected on delivery and hand it in.

E-invoicing

Core

Send invoices in electronic e-invoice formats.

Coupons & discounts

Core

Discount codes and promotions customers can use.

POS & inventory7 features

Point of sale

Core

Every location, one till.

Inventory

Add-on

Stock levels across locations.

Purchasing

Add-on

Purchase orders to your suppliers.

Warehouses

Add-on

Track stock by warehouse and location.

Inventory alerts

Add-on

Get told when stock runs low.

Card terminal

Core

Take card payments in store with a connected terminal.

Product sync

Core

Keep products in step with your online store.

Projects & work8 features

Projects

Core

Plan projects with members, files, discussions and milestones.

Tasks & follow-ups

Core

Assign tasks with due dates, checklists and reminders.

Time tracking

Core

Record hours on tasks and bill for the work.

To-do lists

Core

Personal to-dos for every team member.

Calendar

Core

Appointments, tasks and due dates in one calendar.

Announcements & newsfeed

Core

Share updates with your whole team.

Whiteboard

Core

Sketch plans and ideas together.

File manager

Core

Company files and folders, shared with the right people.

Support5 features

Tickets

Core

A help desk for customer requests, with priorities and statuses.

Ticket assignment

Core

Route tickets to the right department or person.

Knowledge base

Core

Answers customers can find themselves.

Surveys

Core

Ask customers for feedback and see the results.

Spam filters

Core

Keep junk out of your inbox and tickets.

People & HR10 features

Staff & roles

Core

Unlimited users with access set by role.

Departments

Core

Organise staff by team and location.

Attendance & time clock

Core

Staff clock in and out; you see who is working.

Scheduling & shifts

Core

Plan shifts across locations.

Timesheets

Core

Hours worked, ready for payroll.

Leave

Core

Requests, approvals and balances.

Learning & training (LMS)

Core

Courses, lessons and quizzes for staff, with progress tracking.

Onboarding

Core

Step-by-step onboarding for new staff and new customers.

Employee contracts

Core

Contracts and documents for every employee.

Team chat

Core

Built in, not bolted on.

Marketing7 features

SMS campaigns

Core

Text your customers and leads in bulk.

Email campaigns

Core

Send newsletters and offers.

Automated follow-ups

Core

Workflows that keep every lead moving.

Lead sources

Core

See which ads and channels bring in business.

Customer SMS

Core

Text customers about appointments, invoices and updates.

Event campaigns

Core

Promote events and sales, and track who signs up.

Website promotions

Core

Banners and offers on your website, managed from the CRM.

Accounting4 features

Accounting sync

Core

Invoices, payments and customers synced with your accounting software, including multi-company.

Accounting connectors

Core

Connect the accounting tool you already use.

Reports hub

Core

Sales, leads, payments, expenses and staff reports in one hub.

Custom dashboards

Core

Your whole business at a glance, with the numbers you choose.

AI & automation5 features

Spark AI voice assistant

Add-on

Answers calls, books appointments and follows up leads.

AI writing assistant

Core

Draft replies, emails and descriptions faster.

AI ticket replies

Core

Suggested answers for support tickets.

AI website chatbot

Core

Answers website visitors and captures them as leads.

Workflows & reminders

Core

Automatic reminders for tasks, invoices and renewals.

Platform & workspace16 features

Unlimited users

Core

One licence for the whole business, no per-user fees.

Your own instance

Core

Your own dedicated system and database.

Business email & calendar

Add-on

Email, calendar and contacts on your own domain.

Cloud storage & office apps

Add-on

Shared company storage, documents and PDF viewing.

Single sign-on

Core

One login across CRM, HR and the workspace suite.

Mobile apps

Add-on

Use the system on phones and tablets for staff and customers.

Custom fields

Core

Add your own fields to records and PDF documents.

Roles & permissions

Core

Decide exactly who sees what.

Integrations & API

Core

Connect your calling, online store, advertising and analytics tools.

Privacy tools

Core

Consent, data export and removal requests.

Backups

Core

Your data is backed up as set out in your service plan.

Your branding

Core

Your logo, colours and domain throughout.

Website builder

Core

Build and edit your company website from the CRM.

Security center

Core

Login protection, first-login password change and activity checks.

Field privacy

Core

Hide sensitive fields from roles that should not see them.

Cloud backups

Core

Extra off-site backups to cloud storage.

Not every feature is included in every package. Add-ons, usage-based services and third-party charges are priced separately and set out in your proposal.

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